Responsibility

Business needs to stand for something more than simply profitability. Now, more than ever, we have a responsibility to demonstrate our contribution to society more broadly. At National Grid we’re committed to being a responsible business in everything we do. It’s enshrined in our purpose – to Bring Energy to Life.

— John Pettigrew, Chief Executive, National Grid

You can also read our Responsible Business Charter in US English , Welsh  or Spanish .

Key messages

We have summarised the key changes, commitments and targets in our refreshed Responsible Business Charter, along with case studies that showcase our work towards them.

Responsible Business Charter 2023: Key messages

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We support the United Nations Sustainable Development Goals (SDGs), which are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity .

These are the SDGs where our activities and programmes are most relevant and make a strong contribution towards our responsible business commitments:

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Our focus for responsible business is on three core pillars:our environment,our customers and communities, andour people.

These are underpinned by our responsible business fundamentals, which include governance and activities that are essential to day-to-day business.

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_{Environmental Information Requests}

_{A wide range of environmental information can be found on our website – but if you cannot find what you are looking for, we will be able to advise and assist you in locating that information or we will respond to a request made in accordance with the Environmental Information Regulations 2004.}

_{We aim to deal with any such request as soon as possible but in any event within 20 working days. It may be your request is straight forwards and our response will be swift. However, there are circumstances where the gathering of information will take a little time. On occasion the information may take more than 20 days to assimilate in which case we will contact you to inform you that we are extending the deadline to one of 40 working days.}

_{You can contact us via:}

_{By email : [email protected]}

_{By post : Environmental Information Request National Grid, Warwick Technology Park, Gallows Hill, Warwick, CV34 6DA}

_{Further information on Environmental Information Requests}

_{National Grid Distribution Environmental Information Regulations}