National Gas Metering maintains and manages around 7 million domestic, industrial and commercial combined gas assets across the UK.

We ensure these assets remain safe, reliable and efficient for homes and businesses.

We support new connections and maintain existing installations.

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Please note that we cannot accept work requests for residential or standard commercial meters from members of the public. We can only be instructed to attend a property or site by a registered gas supplier.

If you are a registered gas supplier, please visit our online portal  where self-service options and guidance documents for our services are available.

Commercial metering

Whether it’s a commercial gas meter installation or removal, or a completely new business gas connection, we offer industry-leading experience and resources. We’re also experts in metering services for gas utility infrastructure.

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We support the domestic gas industry by providing gas meters in residential properties. View our residential metering services and log into our customer portal.

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We provide a range of metering and gas connection services at all types of industrial and commercial sites, including complex industrial sites and work across all pressure tiers.

Learn more

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Read our frequently asked questions about policy meter exchange.

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We maintain a strong commitment to health, safety and the environment. We’re proud of our proven track record in these areas, and hold many market-leading certifications.

People and culture

We encourage a culture where our people feel both seen and heard, whatever their role.

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Find out about our commitment to the environment, achieving the net zero ambition and working to reduce the impact of climate change.

Our awards

Work with an award-winning team – our team has regularly been widely recognised as being one of the best in the industry.


Read the latest news articles from across our business.

Media and downloads

Here you will find our latest newsletters, brochures and case studies.

Contact us

If you have any questions about our services, please get in touch. Our award winning customer service team are always happy to help.

Outstanding Customer Survey Scores - June 2023
Measuring our customers experience
Trusted by our customers
Customer satisfaction 88%
Net Promoter Score +63
Our customers trust us to do as we say 89%
Making life easier for our customers
Acting as a result of the research
Ease of doing business 90%
Action taken as a result of the survey 99%