Family holding hands as they walk along a sandy beach with wind turbines in the background


Our commitment to a clean, fair and affordable energy future.

Find out more about how being a responsible business is at the heart of everything we do.

John Pettigrew
Business needs to stand for something more than simply profitability. Now, more than ever, we have a responsibility to demonstrate our contribution to society more broadly. At National Grid we’re committed to being a responsible business in everything we do. It’s enshrined in our purpose – to Bring Energy to Life.

— John Pettigrew, Chief Executive, National Grid

Front cover of National Grid's Responsible Business Charter 2023

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We now have a simplified and refreshed charter where we set out some new commitments across our environment, our customers and communities, and our people.

With changes in our operations and the environment around us since the launch of our first charter, it was only right that we refreshed our charter to ensure we remain focused on the important issues for us, our stakeholders and our communities; reaffirming that we are committed to keep pace with the external market and align to our new portfolio.

We are committed to delivering a clean energy future while building the net zero workforce to enable a fair and affordable transition for all.

Read our Responsible Business Charter

You can also read our Responsible Business Charter in US English , Welsh  or Spanish .

Key messages

We have summarised the key changes, commitments and targets in our refreshed Responsible Business Charter, along with case studies that showcase our work towards them.

Responsible Business Charter 2023: Key messages

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Our Chief Sustainability Officer Rhian Kelly breaks down the three key focus area of our 2023 responsible business commitments in this video.

Watch the Responsible Business Charter video
Front cover of National Grid's Responsible Business Report 2022/23

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Our 2022/23 Responsible Business Report details our progress against our Responsible Business Charter commitments and ambitions.

Read our Responsible Business Report

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Highlights from the RBR report

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Man sitting at a desk writing on a pad with a model of a wind turbine in front of him

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Our how do you play texas hold em sets out our action plan to achieve GHG commitments and Science-Based Targets and ensure we remain on track to meet our longer-term ambition to reach zero emissions by 2050.

Read the how do you play texas hold em

Man wearing a hard hat and high-vis vest walking towards wind turbines in a field

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first three community cards in texas hold'em crossword sets out our role in ensuring our plans are aligned to a just, fair and equitable transition, through our 5 focus areas.

Read first three community cards in texas hold'em crossword

Our vision

Our vision is to be at the heart of a clean, fair and affordable energy future, where everyone shares in the benefits and no-one is left behind.

Watch this video to find out more about our purpose and vision.

Watch the video about our purpose and vision

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We support the United Nations Sustainable Development Goals (SDGs), which are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity .

These are the SDGs where our activities and programmes are most relevant and make a strong contribution towards our responsible business commitments:

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Our focus for responsible business is on three core pillars:our environment,our customers and communities, andour people.

These are underpinned by our responsible business fundamentals, which include governance and activities that are essential to day-to-day business.

Our environment

Deliver a clean energy future

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Support a fair and affordable transition

Our people

Build the net zero workforce

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Be a responsible business in our operations

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Environmental Information Requests

A wide range of environmental information can be found on our website – but if you cannot find what you are looking for, we will be able to advise and assist you in locating that information or we will respond to a request made in accordance with the Environmental Information Regulations 2004.

We aim to deal with any such request as soon as possible but in any event within 20 working days. It may be your request is straight forwards and our response will be swift. However, there are circumstances where the gathering of information will take a little time. On occasion the information may take more than 20 days to assimilate in which case we will contact you to inform you that we are extending the deadline to one of 40 working days.

You can contact us via:

By email : [email protected]

By post : Environmental Information Request National Grid, Warwick Technology Park, Gallows Hill, Warwick, CV34 6DA

Further information on Environmental Information Requests

National Grid Distribution Environmental Information Regulations

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